Shipping policy

INRI – Shipping Policy

At INRI, every order is treated with the same care and attention that goes into the design of our accessories, jewellery, and shoes. From preparation to packaging, our goal is to ensure your delivery experience is seamless, secure, and beautifully handled.

Processing Time

All orders are processed within 1–4 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been processed and dispatched, including tracking details where applicable.

During high-volume periods or sales, processing may take slightly longer. We appreciate your understanding and patience.

Shipping Timeframes & Methods

We currently offer delivery within Australia 

Shipping Estimates:

  • Standard Shipping: 7-14 business days

  • Express Shipping: 1–4 business days

All timeframes are estimates only. Actual delivery times may vary based on your location, courier delays, or other external factors.

Shipping Costs

Shipping rates are calculated at checkout based on your location and chosen method.
Occasionally, we offer free shipping promotions—these will be clearly announced on our website and/or social media platforms.

Tracking Your Order

You will receive a tracking number via email once your order has been dispatched.
If you have not received tracking information within 5 business days of placing your order, please contact us at info@inri.com.au.

Delivery Address Accuracy

Please ensure your shipping details are accurate at the time of checkout.
INRI is not responsible for lost, delayed, or undelivered parcels due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address or delivery failure, we will contact you to arrange redelivery. Additional shipping fees may apply.

Delays, Damaged, or Lost Parcels

Once dispatched, INRI is not liable for delays, damage, or loss caused by third-party courier services.
However, we will gladly assist you in liaising with the courier where possible. Please notify us within 3 days of receiving your order if you encounter any delivery-related issues.

We recommend selecting tracked shipping at checkout for peace of mind.

International Orders (if applicable)

We offer international shipping to select countries. Please note:

  • Delivery times vary depending on destination and customs processes.

  • INRI is not responsible for any import duties, customs fees, extended delivery times, or taxes imposed upon arrival.

  • Customers are advised to check with their local customs authority before placing an order.

Refused or Unclaimed Deliveries

If a parcel is refused, unclaimed, or returned to INRI, the customer may incur a restocking or return shipping fee. If a refund is applicable, it will be issued less any costs incurred during attempted delivery.

Legal Disclaimer

INRI reserves the right to:

  • Modify this Shipping Policy at any time without prior notice.

  • Cancel or refuse orders where shipping services are unavailable or compromised.

By placing an order through INRI, you agree to the terms outlined in this policy as well as our general Terms & Conditions.

For any shipping-related enquiries, please contact us at info@inri.com.au. We are here to assist you with elegance and care.